PRIVACY POLICY

AUDITORIA LIMITED

Effective Date: 01/10/2025
Last Updated: 01/10/2025

1. INTRODUCTION

Auditoria Limited (“Auditoria,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.auditoria.systems, engage our audio-visual design consultancy services, or interact with us through other channels.

Auditoria is a specialist audio-visual design consultancy focused on delivering outstanding audience experiences across live events and permanent installations.

2. INFORMATION WE COLLECT

2.1 Personal Information We Collect Directly:

Name and contact details (email address, phone number, postal address)
Professional information (company name, job title, industry)
Project-specific requirements and specifications
Communication preferences
Information provided through contact forms, inquiries, or consultations
Payment and billing information for services
Event attendance information

2.2 Information Collected Automatically:

IP address and device information
Browser type and version
Operating system
Website usage data and analytics
Cookies and similar tracking technologies
Pages visited and time spent on our website
Referral sources

2.3 Information from Third Parties:

Professional references and recommendations
Industry contact directories
Social media platforms
Business partners and collaborators

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

3.1 Service Delivery:

Providing audio visual design consultancy services
Project planning, design, and implementation
Technical specification development
Site visits and assessments
Performance venue analysis
Equipment procurement and installation coordination

3.2 Business Operations:

Responding to inquiries and providing customer support
Processing payments and managing contracts
Maintaining client relationships
Quality assurance and project evaluation
Legal and regulatory compliance

3.3 Marketing and Communications:

Sending project updates and service information
Industry news and technical insights
Promotional materials about our services
Event invitations and announcements
Social media engagement

3.4 Website and Analytics:

Improving website functionality and user experience
Analyzing website traffic and usage patterns
Personalizing content and services
Security monitoring and fraud prevention

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on:

Contractual necessity for service delivery
Legitimate business interests
Your explicit consent
Legal obligations and compliance requirements
Vital interests protection

5. INFORMATION SHARING AND DISCLOSURE

5.1 We may share your information with:

Service providers and subcontractors involved in project delivery
Equipment suppliers and technical partners
Venue operators and event organizers
Professional advisors (legal, financial, technical)
Regulatory authorities when required by law

5.2

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.3 International Transfers:

Given our offices in London, Dubai, and Sydney, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.

6. DATA SECURITY

We implement comprehensive security measures including:

Encryption of data in transit and at rest
Secure access controls and authentication
Regular security assessments and updates
Employee training on data protection
Incident response procedures
Secure disposal of information

7. DATA RETENTION

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Maintain project documentation and warranties

Specific retention periods vary based on the type of information and applicable requirements.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have the following rights:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Restriction of processing
Data portability
Objection to processing
Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

Enhance website functionality
Analyze usage patterns
Provide personalized experiences
Maintain website security

You can manage cookie preferences through your browser settings.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.

12. INTERNATIONAL CONSIDERATIONS

12.1 European Union (GDPR):

If you are located in the EU, additional rights and protections apply under the General Data Protection Regulation.

12.2 United States:

We comply with applicable U.S. privacy laws, including state-specific regulations.

12.3 Australia:

We comply with the Privacy Act 1988 and Australian Privacy Principles.

12.4 United Arab Emirates:

We comply with UAE data protection regulations and requirements.

13. CHILDREN’S PRIVACY

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16 without parental consent.

14. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: hello@auditoria.systems
Website: https://www.auditoria.systems

Office Locations:

London Office (Head Office)
Dubai Office (Serving UAE and GCC)
Sydney Office (Serving Australia and APAC)

15. COMPLAINT PROCEDURES

If you believe we have not complied with this Privacy Policy or applicable privacy laws, you may:

Contact us directly to resolve the matter
File a complaint with relevant supervisory authorities:
- UK: Information Commissioner’s Office (ICO)
- Australia: Office of the Australian Information Commissioner (OAIC)
- UAE: UAE Data Office
- EU: Local data protection authority

This Privacy Policy demonstrates our commitment to protecting your privacy while delivering exceptional audio visual design consultancy services for performing arts, sporting, and cultural projects worldwide.